No More Surprise
Street Trenching.
The Community Infrastructure Docket - 311 is a radical transparency engine. We aggregate fragmented permit data from city public works, utility agencies (SCE, SoCalGas, LADWP), and telecom providers into a single, unified feed so communities know exactly what is happening under their streets.
The Status Quo is Broken
Information shouldn't be buried in the dirt.
A general contractor pulls an encroachment permit. The city approves a traffic control plan. SoCalGas schedules a main extension. SCE plans a planned outage for cutovers.
The problem? None of these agencies talk to each other, and nobody talks to the neighborhood.
Our Solution: Data Aggregation
The 311 Docket ingests raw municipal and utility data, translates engineering jargon into plain English, and maps it geographically. Residents, HOAs, and local businesses get a clear timeline of impacts.
Traffic Impacts
Unannounced lane closures and loss of street parking.
Power Cutovers
De-energization events causing lost productivity and disruption.
Noise & Grinding
Asphalt grinding and heavy civil excavation schedules.
Water Shutoffs
Main line tie-ins and temporary water pressure drops.
Resident Service Request Mapping
The Infrastructure311 Taxonomy
Our system automatically categorizes resident reports into a precise taxonomy to ensure accurate routing and adherence to departmental Service Level Agreements (SLAs).
Infrastructure
Public Safety
Environment & Water
All SLA timelines are based on working business days. Urgent safety reports trigger immediate dispatch (24/7/365).
Construction Tracking Pillars
Beyond resident reports, Infrastructure311 processes technical permits and outputs clear, actionable alerts based on physical infrastructure work.
Right-of-Way & Trenching
Tracking exactly when and where the asphalt will be cut. We monitor approved excavation permits and street cut moratorium waivers.
- • Encroachment Permits (A/B Permits)
- • Joint-Trench Excavation Schedules
- • Asphalt Repair & Final Paving Dates
Utility Cutovers
When new infrastructure replaces old, a switch must be flipped. We forecast the precise hours of planned outages required for safe system tie-ins.
- • SCE/LADWP Scheduled De-energization
- • SoCalGas Main Extension Tie-ins
- • Overhead to Underground Cutover Events
Desktop Command Suite
Enterprise Visibility
Explore the desktop-optimized interfaces used by city planners, infrastructure consultants, and community leaders.
Docket Feed
LiveJoint-Trench Excavation
Heavy machinery operating. Asphalt cutting and open trenching for new SCE/Telecom conduits.
Water Main Break
High-pressure leak reported on curb. Water Utility department has been dispatched. SLA: 0.2 Days.
Loss of Street Parking (TCP)
Traffic Control Plan active. No parking on North side of street. Tow-away zone strictly enforced.
Departmental Intelligence Center
Request Volume by Taxonomy Category
Urgent Safety Alerts
Bring Transparency to Your Block.
Stop being the last person to know about utility outages and street closures. By registering your neighborhood, we initialize the Infrastructure311 data engine for your specific district.
Proactive Alerts
Receive notifications 72 hours before de-energization or asphalt grinding starts.
SLA Accountability
Track department response times against our Infrastructure311 taxonomy standards.
Localized Mapping
A customized view of your specific HOA or block, mapping every permit and report.
Join 40+ neighborhoods already on the Docket.
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